The seller’s catalogue and website is an offer only. Any contract shall consist of the buyer’s order and the seller’s acceptance thereof. Any order accepted by the seller shall be subject to the seller’s conditions of sale and no other conditions shall apply unless expressly agreed in writing by the seller. 

Prices

All deliveries are free of charge in the areas stated on our delivery information page. For deliveries outside this area, and overnight deliveries where requested, a carriage charge will be levied. The prices invoiced will be those currently charged by the seller at the date of despatch. Although every effort is made to ensure the prices stated in the website are correct, should an error on price occur, and an order is placed, you will be informed and given the option of continuing the order at the correct price or cancelling the order. All prices are subject to VAT. All packing is non-returnable. 

Point of Delivery

In accordance with normal transport practices all goods will be delivered to the goods inwards department or reception on the ground floor and off-loading facilities must be provided by the customer. If further transfer or installation is required, particularly for large and heavy items, this must be requested at the time of ordering and an additional charge will be levied.Please note that a signed consignment note constitutes delivery of goods. Please check that the number of boxes received, corresponds with the delivery note before signing. 

Delivery Time

Times quoted are so quoted in good faith but shall be non-binding. To facilitate a prompt delivery all despatches will be made direct from either the point of manufacture or distribution. The seller shall not be liable for any losses incurred by the buyer or any other person as a result of any delay in the delivery of the goods or any part of the order for any reason whatsoever. The due performance of the contract is subject to cancellation or such variation as the seller may find necessary as the result of instructions or lack of instructions from the buyer, or as a result of industrial dispute or of any cause whatsoever beyond the seller’s reasonable control. The seller reserves the right to make partial deliveries. 

Payment Terms

Preferred method of payment is by credit/debit card or bank transfer. A credit account can be opened providing you have been trading for one year and are registered for VAT and can provide the necessary trade references. All Government bodies including Councils, Schools, Universities, NHS etc. qualify for instant credit facilities. Once an account has been opened terms are net cash within 30 days of date on invoice. We accept VISA, Mastercard, Delta, Switch, Solo, JCB and VISA Electron. 

Retention of ownership

Property of the goods remains with the seller until full payment has been received by the seller. Until full payment is received Office Furniture Solutions Ltd may at any time recover the goods and may enter the buyer’s premises for this purpose. 

Guarantee

All our goods come with a minimum 1 year guarantee. some of our products attract a longer guarantee period - please contact us for details.  

Technical descriptions

Such descriptions whilst given as a guide, in good faith, are subject to alteration by the seller without notice. 

Claims

Notification of non-delivery must be made in writing within 7 days of invoice date and for shortages or damage within 3 days of receipt of goods. Failing this no claims will therefore be entertained. 

Returned Goods

Goods will be accepted back for credit only with the express permission of Office Furniture Solutions Ltd. Please contact us for instructions on point of delivery. The above conditions do not affect your statutory rights when goods are faulty, or not as described. Goods must be returned in their original packaging, unused, unassembled and in a resaleable condition. We reserve the right to charge for incomplete returns, orders placed in error or not wanted.